Process Director Version 3.0 released
Process Director Version 3.0 enhances BPM with social media integration. The version enables customers to: 1) Drive process behavior from social media events including a tweet or Facebook status update; 2) Respond to customers via Twitter (tweet, RT, DM, reply) and 3) Manage Facebook campaigns (likes/unlikes, comments). Process Director 3.0 goes beyond social media management to provide a BPM solution from the service ticket that was initiated to indicate a pending problem to the response that indicates the problem is being addressed in real-time.
Version 3.0 enables organizations to provide services to customers, partners and suppliers outside their organization through cloud-based/federated identity integration. Customers can participate in workflows as authenticated users, taking advantage of their accounts within Facebook, Twitter and Google. Corporate partners and suppliers can log in using ADFS, SAML and Oauth. With Process Director 3.0 users can integrate popular network and cloud-based services directly into their business processes. These include saving files to Dropbox, filling dropdown menus using Google Sheets, collaborating with colleagues on presentations using SharePoint, downloading documents from Google Docs or populating form fields with data from Amazon SimpleDB. Process Director 3.0 brings the cloud to enterprise business processes.
Additionally, Process Director 3.0 facilitates collaborative, multimedia annotation directly within its workflows. Multiple simultaneous users can markup and review documents, photos, audio, web pages and videos within the context of any process. Legal and compliance teams can collaborate with sales and marketing to ensure that communications are accurate, effective and address compliance requirements. This capability extends the benefits of BPM and workflow to all media under review and re-review.
Process Sphere becomes partner of Bizzdesign
Process Sphere is proud to announce that become an official partner of Bizzdesign, a leading company in Enterprise Architecture solutions.
Bizzdesign solutions support the next generation of business processes management, where end-to-end enterprise architecture plays a key role.
Today’s improvement programs cannot be solo driven without having a clear picture of every organization component (strategy, business model, value chain, processes, IT) and how alignment is achieved to drive business value. Bizzdesign solutions help to build and deploy new business models, make impact and risk analysis when change happens.
Bizzdesign solutions allows to implement adaptive enterprise architecture according to the methods developed by Process Sphere.
More information about Bizzdesign <here>.
Business Process Simulation (BPSim) standard released
Process Sphere as a member of the BPSim working group is proud to announce the release of BPsim a WfMC standard. It defines a specification for the Parameterization and Interchange of process analysis data allowing Structural and Capacity Analysis of a process model providing for Pre-execution and Post-execution optimization.
In an era that is companies need accurate and precision about the trade offs of process analysis and optimization this standard will help managers to make the best decisions regarding process optimization and change. Its vendor independent and data used to optimize a process can e interchanged between different kinds of simulation tools.
More information about the standard <here>
Book How Knowledge Workers Get Things Done published worldwide
Process Sphere is proud to announce that following the presentation made in BPM conference Europe 2012, under the theme "Managing structured and unstructured processes under the same umbrella" was invited to participate as co-author in the book How Knowledge Workers Get Things Done.
Structured and predictable work is easy to support using traditional information systems, while the unstructured work in knowledge management sphere, requires open collaboration to find solutions. In these situations, we need to rethink and adapt the enterprise architecture according to the paradigms of Adaptive Case Management that Process Sphere advocates.
This book describes the work of managers, executives, doctors, lawyers, in a people oriented era, the difference is in the qualification and competence of human resources, on past experiences and tacit knowledge.
More information about the book <here>.